HP Photosmart 7510 e-All-in-One Printer - C311a, How to Printing from an iPad

If you want to print from your iPad to an HP ePrint-enabled printer, HP has a mobile printing solution to fit your needs. You can use HP ePrint, the HP ePrint mobile app, or Apple's AirPrint. This document provides steps to print with these mobile printing solutions.

What are the differences between HP ePrint, the HP ePrint mobile app, and Apple's AirPrint?

If you have an ePrint-enabled printer, you might be asking which mobile printing solution is right for you.Click here to compare mobile printing solutions to learn more.

The HP ePrint mobile app is an update to HP ePrint Home & Biz for Apple mobile devices. HP still supports HP ePrint Home & Biz for Android mobile devices. HP recommends that you upgrade to the HP ePrint mobile app on your Apple mobile device.

What kind of files can I print?

HP ePrint	Apple AirPrint	HP ePrint mobile app
Microsoft Word, Excel, and PowerPoint, HTML, PDFs, email, and photos.	Web pages, email, and photos.	Photos (.jpeg and .png), PDFs, text files, Microsoft Word, Excel, and PowerPoint, and Web pages.

How to print from an iPad with HP ePrint

No special software or additional iPad app download is required to print with ePrint . But, before you proceed with these steps, you must enable Web Services on your HP ePrint-enabled printer and register at HP ePrintCenter to get your ePrint email address.

Need help getting started with ePrint?

If you have not already enabled Web Services or registered at HP ePrintCenter to use ePrint, use the following steps to find instructions for your HP product.

1. Go to the support page for your printer .
   If prompted, enter your printer model in the search box, and then click Next .
2. In the Question or keywords search box, type Getting Started with ePrint , and then press Enter .

1. Make sure that your printer is turned on, connected to your local wireless network, and has access to the Internet.
2. On your iPad, find the document or photo that you want to print.
3. Touch the Action icon ( ) to display the menu options, and then touch Email photo , Email document , or other similar options. The photo or document opens in an email.
4. Type or select your ePrint email address in the To: field.
   

   NOTE:The ePrint server does not accept email print jobs if there are multiple email addresses. Printing will fail if any additional email addresses are entered in the To: or Cc: fields.
5. To change print option settings, go to ePrintCenter and log in to your account, click ePrint Settings , and then click the Print Options tab in the HP ePrint Settings window.
   

   NOTE:Print options only apply to documents. All photo files print at a default image size of 4 x 6 in (101.6 x 152.4 mm).
6. Tap Send to send the email. The print job prints to the main tray. If available, photos will automatically print from the dedicated photo paper tray.

Tips for printing photos : If your printer does not have a separate photo paper tray, make sure that photo paper is the only type of paper loaded in the main tray. Make sure that photo email attachments are smaller than the 5 MB (megabyte) limit. Make sure that photos have a high enough resolution, or dpi (dots per inch). Image files (like jpeg, bmp, tiff, etc.) must be 100 dpi or higher. Photos less than 100 dpi will not print and you will see a message in your ePrintCenter job history that says “Failed”.

What if I experience problems trying to use ePrint?

If you are unable to print to an HP ePrint-enabled printer, follow these troubleshooting tips:

1. Make sure that the printer is turned on.
2. Wireless HP printers can take several minutes to join a Wi-Fi network after being turned on. Make sure that your printer is connected to the correct Wi-Fi network before attempting to print.
3. Make sure that the printer has the latest firmware version installed.
4. Make sure that the printer has paper and enough ink or toner.

How do I check the status of an ePrint print job?

Follow these steps to check the status of sent ePrint print jobs.

1. Go to ePrintCenter and log in to your account.
2. Click the tab at the top of the page with the name of your product, and then look under Recent Print Jobsfor the status of your print jobs.

Where do I go for more information?

For helpful tips, forum information, and more, go to the HP ePrint Center . NOTE:You can change your country and language preferences by clicking the Region and Language button at the bottom of the page.

How to print from an iPad with Apple's AirPrint

Apple AirPrint lets you to print Web pages, emails, photos, and content from apps that support AirPrint. Print options might vary depending on the app that you are printing from and on the printer.

NOTE:Some applications might not offer a print option because the application does not currently support AirPrint. If Print is not an available option, you cannot print from that particular application at this time.

Before you can print wirelessly with Apple's AirPrint, make sure that you meet the following requirements:

Your iPad is running the iOS 4.2 operating system or higher.
Your HP printer is compatible with Apple's AirPrint. HP wireless printers released in 2010 or later support AirPrint.
Your printer and your iPad are connected to the same local, private wireless 802.11 Wi-Fi network.

NOTE:AirPrint requires a wireless network connection and does not support public wireless networks, such as public mobile Hotspots. It is not supported on Bluetooth or cellular data connections, either 3G or 4G.

Follow these steps to print wirelessly from your iPad to your ePrint printer with AirPrint.

Step one: Select your printer

1. In the software application on your iPad, tap the Action icon ( ) to display the menu options.
   Figure 1: Tap the Action icon to display the menu options

   
2. Tap Print . The Printer Options menu displays.
   

   NOTE:Some applications might not feature an Action icon, or the Print option might not display. If these options are not available, you cannot print from that particular application.
3. On the Printer Options menu, tap Select Printer . A list of available printers on the network displays.
   Figure 2: Tap Select Printer on the Printer Options menu

   
4. Tap your printer on the drop-down menu. The Printer Options menu displays again and shows your printer.
   Figure 3: Select your printer from the drop-down menu

   

If you do not need to change print options, tap Print to send the print job.
If you need to change print options, continue to the next step.

Step two: Change print options

The following print options might display, depending on the app and the printer, after tapping Print and then selecting your printer. Follow the steps to change the print settings.

Number of copies
In the Printer Options menu, click the Plus sign ( ) or the Minus sign ( ) next to Copy as needed to select the number of copies.
Figure 4: Select the number of copies


Two-sided printing
In the Printer Options menu, next to Double-sided click On to enable two-sided printing, or click Off to disable two-sided printing.

NOTE:If the printer does not support two-sided printing, the Double-sided option does not display.
Figure 5: If available, select On or Off for Double-sided printing


Page range
If you are printing a file type, such as a PDF, that has multiple pages, click Range in the Printer Options menu, and then click All Pages or select the page range that you want to print.

NOTE:Range will only display with certain applications and file types, such as PDFs.
Figure 6: Select the Page Range you want to print

What paper and media sizes are supported?

AirPrint supports the following paper and photo paper sizes.

NOTE:Different paper and media sizes might display depending on the app you are printing from and on the printer.

Letter
Legal
A4
4 x 6 inch photo media
A6 photo media

With AirPrint, you do not have the option to select different paper sizes. Paper and media sizes are automatically selected depending on the app you are printing from, your printer, and the region in which you are using AirPrint.

For example, from Apple’s Photo application, if your printer has a separate photo paper tray, AirPrint uses 4 x 6 inch photo media as the default paper size. If the printer does not have a separate photo paper tray, AirPrint uses letter-size paper. If you are printing from Apple’s Safari Web browser, letter-size paper is the default paper size in the US region, and A4 is the default paper size in Europe.

How do I check the status of an AirPrint print job?

While a print job is being sent to the printer, Print Center displays in the recently used apps list. After the print job completes, Print Center will not be available.

To check the status of your print job, press the Home button ( ) twice, and then tap the Print Center icon at the bottom of the Home screen.

NOTE:Print Center is strictly a status monitor for print jobs, and will only display while a print job is being sent to the printer.

Figure 7: Example of the Print Center application displayed at the bottom of the Home screen

How do I cancel a print job?

Choose one of the following methods to cancel an AirPrint job.

From the printer control panel : Press the Cancel button ( ) to cancel the print job.
From the iPad : Press the Home button ( ) twice, tap the Print Center icon at the bottom of the screen, and then tap Cancel Printing in the Print Summary menu.
Figure 8: Example of canceling a print job from the iPad

Where do I go for more information?

For AirPrint FAQs, see How to use Apple's AirPrint .

How to print from an iPad with the HP ePrint mobile app

The HP ePrint mobile app supports all your mobile printing needs. You can easily print your digital content wirelessly to supported HP printers on a local Wi-Fi network. Also, if an HP ePrint-enabled printer is registered with ePrintCenter, print via the Cloud at home, the office, or on-the-go, whenever the printer is connected to the Internet. Additionally, you can print to thousands of HP ePrint Public Print Locations worldwide.

The HP ePrint mobile app is available for free in the Apple App Store or as an update to the HP ePrint Home & Biz app. Before you proceed with these steps, you must install and activate the app on your iPad. Go to Getting started with the HP ePrint mobile app for steps to install the app and activate it with HP ePrintCenter.

As an example of how to print with the HP ePrint mobile app, the following steps demonstrate how to print an existing photo. For other types of print jobs, review the later sections in this document.

Step one: Make sure that the iPad is connected to your local wireless network

1. On the iPad home screen, tap the Settings icon ( ).
2. On the left side of the Settings menu, tap Wi-Fi .
3. On the Wi-Fi Networks screen, make sure that the button to the right of Wi-Fi displays an On status.
4. Under Choose a Network , tap the name of your local wireless network.
5. If prompted, enter your WPA passphrase or WEP key using the on-screen keypad, and then tap theJoin button on the keypad. A checkmark ( ) displays next to the Network Name to confirm that the iPad is connected to the wireless network.
6. Touch the Home button ( ) on the iPad to return to the home screen.

Step two: Print a photo with the HP ePrint mobile app

1. Make sure that your HP printer is turned on.
2. On your Apple device, tap the HP ePrint mobile app icon.
   Figure 9: HP ePrint mobile app icon

   
3. Tap Photos , and then tap Camera Roll , Photo Library , or the name of the photo album that you want to print from.
4. Tap a photo to open the Preview screen.
5. Use any of the following options to edit your photo. When you are done editing, tap the photo once to return to the Preview screen.
   Resize the photo : Pinch open and pinch close to make the image larger or smaller. Note that the quality of a photo can be poorly affected if it is enlarged too much.
   Reposition the photo : Drag the photo to position it on the preview page.
   Rotate the photo : Place two fingers on the photo and move them to rotate the photo on the preview page.
   Undo edits : Double-tap to undo any changes and scale the photo to fit the preview page.
6. If your printer is selected, tap Print .
   
   Is your printer not available or not selected?
   If your printer is not automatically found or selected, follow these steps to select it.
   1. Tap the name of the currently selected printer to enter the Printers menu.
   2. Tap All to view the printers on your local wireless network and the available ePrint-enabled printers if you activated the app with ePrintCenter.
   3. Tap your printer to select it.
   4. Tap Back to return to the Preview screen, and then tap Print .

How do I print Web pages?

Follow these steps to print a Web page with the HP ePrint mobile app.

NOTE: You must activate the ePrint mobile app with ePrintCenter to print Web pages. Go to Getting started with the HP ePrint mobile app for steps to activate the app with HP ePrintCenter.

1. Make sure that your HP printer is turned on.
2. On your Apple device, tap the HP ePrint mobile app icon.
   Figure 10: HP ePrint mobile app icon

   
3. Tap Web to open the ePrint mobile app Web browser.
4. Tap the Web address field at the top of the screen, type the name of the website that you want to print a page from, and then tap Done . The website opens.
5. Navigate to the Web page that you want to print, and then tap Print . The Preview screen displays.
6. Tap the Settings icon ( ) to change any of the following print settings.
   Number of copies : Click the plus sign or minus sign to change the number of copies that you want to print.
   Color or monochrome printing : Next to Color , select On to print the Web page in color, or select Off to print the page in black and white.
7. Tap Preview to return to the Preview screen, and then tap Print .

How do I print a document?

Choose one of the following methods to print a a PDF, .txt file, or a Microsoft Office Word, Excel, or PowerPoint document with the HP ePrint mobile app.

NOTE: You must activate the ePrint mobile app with ePrintCenter to print Microsoft Office documents. Go to Getting started with the HP ePrint mobile app for steps to activate the app with HP ePrintCenter.

Method one: Print a document from an email attachment

Sending documents as email attachments is an easy way to transfer documents to your Apple device. Follow these steps to print a document attached in an email message with the HP ePrint mobile app.

1. Make sure that your HP printer is turned on.
2. From your email account on your computer, attach the document that you want to print to an email message, and then send it to your email address.
3. On your Apple device, tap the HP ePrint mobile app icon.
   Figure 11: HP ePrint mobile app icon

   
4. On the ePrint app home screen, tap Email .
5. Tap your email account, tap Inbox , and then tap the email message with the attached document.
   
   Don't see your email account?
   If you have not added your email account to the ePrint mobile app yet, follow these steps to add the account.
   1. From the app home screen, tap the Settings icon ( ).
   2. Tap Email accounts , and then tap Add account .
   3. Tap your email service, and then enter your email address, domain (optional), username, and password.
   4. Tap Sign in .
6. At the bottom of the message, tap the attachment to open it.
7. Tap Print .

Method two: Print from your document management app

Many Apple and third-party document management apps support printing with the HP ePrint mobile app. Follow these steps to print a document from a supported app.

1. Make sure that your HP printer is turned on.
2. Launch the document management app on your Apple device.
3. Tap the Action icon ( ), and then tap Open in .
4. Tap HP ePrint .
   

   NOTE: If HP ePrint is not an available action menu item, the app does not support printing with ePrint at this time.
5. Tap Print .

How do I print email attachments?

Sending documents as email attachments is an easy way to transfer documents to your Apple device. Follow these steps to print a document attached in an email message with the HP ePrint mobile app.

1. Make sure that your HP printer is turned on.
2. From your email account on your computer, attach the document that you want to print to an email message, and then send it to your email address.
3. On your Apple device, tap the HP ePrint mobile app icon.
   Figure 12: HP ePrint mobile app icon

   
4. On the ePrint app home screen, tap Email .
5. Tap your email account, tap Inbox , and then tap the email message with the attached document.
   
   Don't see your email account?
   If you have not added your email account to the ePrint mobile app yet, follow these steps to add the account.
   1. From the app home screen, tap the Settings icon ( ).
   2. Tap Email accounts , and then tap Add account .
   3. Tap your email service, and then enter your email address, domain (optional), username, and password.
   4. Tap Sign in .
6. At the bottom of the message, tap the attachment to open it.
7. Tap Print .

What document and image types can I print with the HP ePrint mobile app?

The following sections list the file types supported by the HP ePrint mobile app. The file types that you can print depend on whether or not you have activated (registered) the app with ePrintCenter.

Activated

If you activated the HP ePrint mobile app with ePrintCenter, you can print the following file types:

Web pages
Microsoft Office Word, Excel, and PowerPoint (Windows and Mac) documents, including those received as email attachments
Photos (.jpeg and .png)
PDFs, including those received as email attachments
Text (.txt) files, including those received as email attachments

Not activated

If you did not activate the HP ePrint mobile app with ePrintCenter, you can print the following file types:

Photos (.jpeg and .png)
PDFs, including those received as email attachments
Text (.txt) files, including those received as email attachments

To activate the app, go to Getting started with the HP ePrint mobile app for steps to install the app and activate it with HP ePrintCenter.

How do I crop or resize images?

1. On the image, pinch or spread your fingers to adjust the size until it is inside or outside the crop box.
2. Rotate two fingers on the image to position the picture as you desire.
3. Tap Print to print the image.

How do I rotate an image?

1. Open the image that you want to rotate.
2. Place two fingers on the image, turn them to rotate the image, and then tap Print .

On what kinds of paper can I print?

The HP ePrint mobile app supports plain and photo paper. For professional quality printing, use HP paper and HP photo paper.

How do I get the HP ePrint mobile app?

The HP ePrint mobile app is available for free in the Apple App Store or as an update to the HP ePrint Home & Biz app. Go to Getting started with the HP ePrint mobile app for steps to install the app and activate it with HP ePrintCenter.